Posted by: Michelle MD

Date Posted: 03/19/2008 - 1:17pm

Travel Inn The stay was awful that my daughter got sick due to the heater not working, big open draft from door, no remote, stain sheets, loud noise, & rude customer service (will not refund me for $100.00). Phoenix Arizona

Travel Inn The stay was awful that my daughter got sick due to the heater not working, big open draft from door, no remote, stain sheets, loud noise, & rude customer service (will not refund me for $100.00). Phoenix Arizona
602-248-8880

My husband, two kids and I stayed here at Travel Inn where there was a lady working that gave us a room then switched us into another room due to a single bed in the other room while we had requested for a double bed in the first place. When we had gotten to our 2nd room I have tried to explain to the lady in the front desk that we had no remote, heater didn't work and there was a big open draft from under the door. We had an 11 month old baby at the time. We had stayed elsewhere for a cheapter price and the rooms were better. I tried asking for a refund the moment we checked out but she kept telling me that the manager wasn't here and I haven't spoke with the manager since then even keep calling here explaning what happened but she wouldn't listen or told me the manager wasn't there. I had even faxed her the information but still no response from the manager. My daughter had gotten sick the next day because it was cold in the room.

Native doll
Kayenta, Arizona
U.S.A.

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