Posted by: Katherine CA

Date Posted: 03/19/2008 - 10:55am

Global Automotive, Kevin Simmons warranty scam artist

Global Automotive, Kevin Simmons warranty scam artist, failure to honor warranty, failure to respond to emails, failure to return phone calls Miami Florida

I purchased a fuel pump module from Global Automotive on July 23, 2007 via ebay. It failed on February 23, 2008. I had my vehicle towed home and emailed Global Automotive.

Global's response on February 24, 2008 was 'Please send the item back to us along with a print out of your paypal receipt and we will exchange.' I shipped the pump out with the pay pal receipt on February 27 via UPS and it was received by Global Automotive on February 28, 2008. Since that time I can not get a response from Kevin Simmons or Global Automotive as to when I will receive my new pump. My truck has now been down for over 3 weeks.

I have sent numerous (daily) emails and have contacted ebay. Ebay gave me the phone number for this person and I have now left numerous messages at various times of the day and night. I told Global / Kevin that if I had no response before 3/17/2008 (today) that I would start to file reports on them.

Global apparently doesn't give a hoot. Buyer beware - do not believe any warranty on ebay. I have never had a bad experience with ebay until now. Global Automotive can either return my money or send me a new pump. They have 7 for sale currently on ebay.

KEVIN SIMMONS AND GLOBAL AUTOMOTIVE SHOULD RECEIVE A RIP OFF AWARD.

I am not that far from Miami and I certainly am ready to ... except my vehicle is not running thanks to Global Automotive.

Lori
Springhill, Florida
U.S.A.

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